BidCaliber Terms of Service

Version 0.8, 3 October 2026. In force from 3 October 2026 for every workspace that accepts it. Counsel review is pending; a revised version will be put to you for acceptance when it is ready, and the version you accepted stays on record. Square brackets mark facts still to be filled in.

These terms are a contract between you and Webnotics Private Limited, CIN U72900UP2020PTC134552, GSTIN 09AACCW7481N1ZI, Unit No 307, Padam Corporate Park, Avas Vikas Colony, Sector 13, Sikandra, Agra, Uttar Pradesh 282007, India ("BidCaliber", "we"). You accept them by ticking the box on the welcome screen. We record who accepted, which version, when, and from which IP address. When we change them in a way that matters, you will be asked to accept the new version before you continue.

1. What BidCaliber is

BidCaliber is a screening and drafting tool for freelance-marketplace bids. It reads a job you bring to it, compares the job with screening rules (the thresholds are set by us for your workspace; the blocked-country list, each bidding profile's rate floor and country, and your notification settings are yours), drafts a proposal from facts you supplied, and reviews that draft. It keeps a record of what it saw and what you did, so you can coach your team.

BidCaliber is not a marketplace, not an agent that bids for you, and not a party to any contract between you and a client. We are not affiliated with, endorsed by, or acting for Upwork, Freelancer.com or Contra. Their names appear in the product only to tell you where a job came from.

2. Verdicts and drafts are suggestions

Every verdict (GOOD, WEAK, SKIP), score, draft and review is a suggestion produced by rules and by an AI model from the information available at the time. The product tells you which rule fired and what it compared; the threshold values themselves are ours and are not shown or exported. Information can be missing or wrong. You decide what to bid on, what to send, and when. Nothing is submitted to any marketplace until a person in your workspace confirms it.

Drafts are written with the help of an AI model. Every fact in a draft (links, prices, claims about your work) comes from what you entered in your catalogue and profile. Read and edit a draft before you send it. You are the author of anything you submit.

3. Your account and workspace

One workspace per agency or team. The person who creates it is the owner and can invite bidders. Each person signs in with their own email. Do not share sign-ins. You are responsible for what is done under your sign-in.

You must be at least 18 and using BidCaliber for business, not personal purposes.

BidCaliber support can view the app as you, for up to 30 minutes at a time, only when your organisation admin asks us to, with a ticket reference and a stated reason. Nobody else can view the app as you. A red bar shows while it happens, you are told when it starts, you can see every such session in your own log, and anything saved is marked as done by support "as" you. Support viewing as you cannot send a bid, fetch from a marketplace, connect or disconnect a marketplace login, accept terms, or change billing, roles or invitations.

At your organisation admin's request, with a ticket or reason, BidCaliber support can also add a person to your workspace, change a person's name, sign-in email, role or manager, or pause and resume a person's access. Every such action is written to your workspace's own audit trail as done by BidCaliber support with the reason, and is emailed to your organisation admins and to the person concerned. A change of sign-in email, an invitation or a promotion to manager or admin takes effect only once one of your organisation admins confirms it from a link we send them. Support never deletes a person or a record.

4. Marketplace accounts, holds and suspensions

Your Upwork, Freelancer.com and Contra accounts are yours, governed by their terms, and remain your responsibility. The Marketplace Responsibility Statement, which you accept alongside these terms, sets out the details.

You accept that a marketplace may at any time, for any reason and with or without notice, warn you, restrict or limit your account, place a hold on it or on your funds, withhold or cancel Connects or bids, suspend, ban or close your account, remove a proposal, change or withdraw its API or its alert emails, or take any other action against you. BidCaliber is not liable for any such action or for anything that follows from it, including lost work, lost earnings, lost Connects, held or withheld funds, lost reputation, or the cost of time spent. This is so whether or not BidCaliber was used on the affected account, whether or not a verdict, draft, review or notification from BidCaliber was involved, and whether or not you followed it. We cannot restore an account, recover Connects, release a hold, or speak to a marketplace on your behalf, and we do not promise to try.

You connect only a login you are entitled to use, and you keep to each marketplace's terms. If you choose a way of using BidCaliber that a marketplace's terms warn against, such as the Upwork screenshot path shown with its warning in the product, that choice and its consequences are yours.

5. Lawful and acceptable use

You will use BidCaliber only in accordance with all laws and regulations that apply to you and to the people whose data you bring in, including data protection, employment, consumer protection, advertising, tax and export laws, and only in accordance with the terms of each marketplace you use it with. You are responsible for knowing which laws apply to you, your workspace and your bidders, and for complying with them. We do not advise on the law, and nothing in the product is legal advice.

You will not, and will not let anyone else:

• scrape, crawl or automatically collect data from any marketplace, or connect anything to BidCaliber that does;
• compile data about marketplace users beyond what one bid decision needs;
• share one marketplace login between people, or let one person submit through another person's account;
• send spam, templated or misleading proposals, or proposals containing claims you cannot back, or use the service to deceive a client;
• upload content you are not entitled to view or copy, including private messages, NDA-protected projects or other people's work;
• use BidCaliber for any unlawful purpose, to break any law or regulation, or to help anyone else do so;
• access BidCaliber by any automated means (bots, scripts, scrapers, crawlers, headless browsers, extensions, or any software that is not an ordinary web browser used by a signed-in person), except an integration we publish and document for that purpose;
• probe, scan or test the security of the service, bypass any limit or control in it, or interfere with its operation or with other customers;
• resell, rent, lend or sublicense access, or let anyone outside your workspace use it.

We may suspend or end a workspace that breaks these rules, after telling the owner where we reasonably can, and we may suspend at once where the law or a marketplace's action requires it. We are not liable for a suspension made under this section.

6. Your content and our service

You own what you put in (catalogue, profile, rules, screenshots, notes) and what comes out (drafts, verdicts, records). You give us the right to store and process it only to run the service for you. We do not use your content to train AI models, and we do not let our providers do so.

The service and everything that makes it work are ours and our licensors': the software and code, the screening rules and thresholds, the scoring method, the banned-phrase lists, the prompts, system instructions and other directions given to the AI model, the review rubric, the catalogue-matching method, the screens, layouts, copy, documentation and the look of the product, and every improvement to them. They are protected by copyright, trade-secret and other intellectual-property law. You get a limited, non-exclusive, non-transferable right to use the service through its own screens for your workspace while these terms last, and nothing more.

You will not, and will not let anyone else:

• copy, reproduce, record, extract, download or re-create any part of the service, its functionality, its rules, prompts, directions or instructions, whether by hand, by screenshot, by automation or by asking the AI model to reveal them;
• reverse engineer, decompile, disassemble or otherwise try to discover how the service works, its source code, its prompts or its rules;
• build, train, or help build or train a product, model, prompt set or service that competes with BidCaliber or imitates how it works, using the service, its outputs or anything learned from it;
• remove or alter any notice of ownership in the service.

Anything we show you about how a verdict, score or draft was reached is given so you can judge the result, not as a licence to copy the method. If you breach this section we may end your access at once and seek any remedy the law allows, and you will cover the loss we suffer.

6B. Your logo and name

An organisation admin may upload a logo and set a workspace name. You give us a non-exclusive, royalty-free licence to show them inside your workspace, in invitation emails to your own people and on your invoices, for as long as you keep them in the product, and for nothing else; we never use them in our marketing or on our website without your written consent. You confirm you hold the rights to the logo and that it is not a marketplace's mark, a client's mark, or anything you are not entitled to use. We may remove a logo that breaks this section or a law, and we tell the admin when we do. Deleting the logo, or the workspace, deletes it from our systems under the Privacy Policy.

6A. Learnings you choose to send

When a manager or bidder leaves a comment, reports a mistake, or overrides a verdict, the product offers a checkbox to send that item to BidCaliber as a "learning" to improve the product. It is off by default and each item is a separate choice. A learning carries only the sender's own words, the verdict, the names of the rules that fired, the review score and the bid outcome, under an organisation label. It never carries job text, client details, screenshots, links, or the name of the person whose bid was reviewed. We remove anything that looks like a name, link or address before it is stored. We use learnings to find and fix product problems, keep them for [24 months], and show the sender what happened to each one. For learnings we act on our own account, as the Privacy Policy describes, not on your instructions. Nothing in a learning is used to train an AI model.

7. Fees

Plans, prices and job limits are those published on our pricing page when you choose a plan; that page forms part of these terms. In summary:

• What counts. A job counts once when it is screened, whatever the verdict, skips included. Rewrites and reviews of the same job do not count again. Alerts that reach your queue but are never opened do not count.
• Limits. Each plan has a weekly and a monthly job limit, per user on team plans. Weekly limits reset each Monday and monthly limits on the first of the month, at 00:00 India time. When a limit is reached, screening pauses until the reset or until you move to a larger plan; your records stay available.
• Free trial. The free plan gives the published number of jobs for one month and needs no card. It never turns into a paid plan by itself. When it ends, screening pauses until you choose a paid plan; your workspace and its records remain and you can export or delete them.
• Paid plans and providers. Prices are published in US dollars. A workspace with a billing address outside India pays through Stripe, in US dollars, and no Indian GST is charged because the supply is an export of services. A workspace with a billing address in India pays through Razorpay, in Indian rupees at the rupee price shown on the payment page plus GST at the applicable rate; the rupee amount and the GST are shown before you pay, and you set up a recurring payment mandate with your bank or UPI app, which your bank may ask you to approve for larger monthly amounts. You must give a true billing address and, for an Indian business, your GSTIN and state; the tax treatment follows them and a false address makes you liable for the tax and penalties that result. Card and UPI details are given to the provider and never reach us. Each provider's own terms apply to the payment. Team plans are priced per user with the published minimum number of users. A plan renews each month until you cancel. You can cancel at any time from Settings; access continues to the end of the paid month and no further charge is made. We do not refund a part month, except where the law gives you a right to one or the service was unavailable for a material part of the month through our fault.
• Changes. We may change prices or limits on 30 days' notice by email to the workspace owner; the change applies from your next renewal after the notice. If you do not accept it, cancel before that renewal.
• Non-payment. If a payment fails the provider retries and we tell the owner; if it is not settled within 14 days we pause screening, and after 30 days we may end the workspace under section 11. Your records are not deleted by a pause.
• Invoices. We issue a tax invoice for each charge to the email of the organisation admin; Indian invoices carry our GSTIN and your GSTIN and state where given.
• Marketplace costs. Connects and any other marketplace fee are paid by you to the marketplace, never to us, and are not refundable by us.
• Promotions. A promo code gives the stated percentage off the plan price before tax, for the first month, a stated number of months, or every month, as shown on the review page before you pay; after the stated months the full price applies. One code per workspace, for the plans it names, until its last day or its use limit; we may withdraw a code for future purchases at any time without affecting a discount already granted.
• Plans we grant. We may give a workspace a plan at no charge or on terms agreed in writing, for a stated period; it ends on that date, and buying a plan replaces it.

[Counsel: US-dollar pricing from an Indian entity: invoice currency and the INR equivalent for GST, export-of-services treatment for customers abroad, and the payment provider's currency conversion disclosure. Confirm the Consumer Protection (E-Commerce) Rules 2020 and the CCPA Guidelines for Prevention and Regulation of Dark Patterns 2023 are met by the signup flow (no pre-selected paid plan, cancellation as easy as signup, renewal stated before purchase); GST and OIDAR treatment for customers outside India; whether a payment provider's own terms must be named. Billing is not in v1; the payment provider is added here when it ships.]

8. Data

How we handle personal data is in the Privacy Policy and the Data Processing Addendum, which form part of these terms. In short: data read from a marketplace for a job is kept only while that job's task is open, and never more than 30 days; your own records persist until you delete them; you can delete your workspace yourself.

9. No guarantee of outcomes

We do not promise that a bid will be seen, answered or won, that a verdict is right, that a draft is accurate, or that the service is available at all times. Marketplaces change their terms, their interfaces and their APIs; Upwork can withdraw API access at any time. The service is provided as it is.

10. Liability

To the extent the law allows:

• we are not liable for lost profits, lost bids, lost Connects or fees spent on a marketplace, loss of or any action against a marketplace account (a warning, restriction, hold, withheld funds, suspension, ban or closure, as section 4 describes), loss of data held by a marketplace, or any indirect or consequential loss;
• we are not liable for loss caused by your or your bidders' breach of a law, a regulation or a marketplace's terms, or by content you uploaded or a proposal you sent;
• our total liability to you for all claims in any twelve months is limited to the fees you paid us in those twelve months, or [INR amount] if you paid none;
• nothing limits liability for fraud, or for anything that cannot be limited under Indian law.

You will cover any claim against us, and any loss we suffer, that arises from your or your bidders' breach of these terms, of a law or regulation, or of a marketplace's terms, from content you uploaded without the right to, from a proposal you sent, or from a marketplace's action against your account.

11. Suspension and ending

You can delete your workspace at any time from Settings; that removes your workspace's data as the Privacy Policy describes. We can end these terms on 30 days' notice, or at once if you break section 5 or do not pay. On ending, export what you need; we delete the rest within 30 days.

12. Changes

We may change these terms. Material changes take effect when you accept the new version on sign-in; other changes take effect 30 days after we post them. The version you accepted is recorded against your account.

13. Law and disputes

These terms are governed by the laws of India. Courts at Agra, Uttar Pradesh have exclusive jurisdiction. [Counsel: consider arbitration under the Arbitration and Conciliation Act 1996 with a seat at Agra, and whether a mediation step is wanted. For customers outside India, confirm this choice holds under their mandatory law, in particular for EU business customers.]

14. Grievances and notices

Grievance Officer: Lalit Yadav, [email protected], Webnotics Private Limited, Unit No 307, Padam Corporate Park, Avas Vikas Colony, Sector 13, Sikandra, Agra, Uttar Pradesh 282007, India. We acknowledge a grievance within [48 hours] and resolve it within [30 days].

Notices to us go to [email protected]. Notices to you go to the workspace owner's email.

15. General

If part of these terms is unenforceable, the rest stands. We may assign these terms to a successor of our business. These terms, the Marketplace Responsibility Statement, the Privacy Policy and the Data Processing Addendum are the whole agreement between us.